rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 7124233716
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in. This two-step process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to ensure a stable connection. If you still don't receive the OTP, you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, update your KYC details via email to assist the customer support team in transferring your account. This will help complete the transfer process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once installed, you can play the app without any issues.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is restricted to earnings from gaming activities and cannot include bonus rewards. This means you can only withdraw the money you've earned through gaming, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, taking approximately 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is isolated to the payment processing stage.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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